NCR Voyix Payments Gateway (NPG) Incident Investigation - Incident details - NCR Voyix Payments Gateway - Status

NCR Voyix Payments Gateway (NPG) Incident Investigation

Resolved

Partial outage

Started about 1 year agoLasted 25 minutes

Affected

NCR Voyix Restaurant Payments Gateway (NPG)

WebEPS Payments Gateway (eCommerce) - Restaurant

Updates

Resolved
February 13, 2024 at 8:37 PM
Resolved
February 13, 2024 at 8:37 PM
INC1891832
NCR Voyix Payments has resolved the incident.
- Action - Hospitality Merchant administrators can now access ServerEPS Configuration Manager.
Identified
February 13, 2024 at 8:30 PM
Identified
February 13, 2024 at 8:30 PM
INC1891832
NCR Voyix Payments has identified following issue(s) impacting ServerEPS Configuration Manager
- Impact - Hospitality Merchant admins may be unable to perform administration functionality within the ServerEPS Configuration Manager.
- Action - ServerEPS Configuration Manager will remain intermittently available until resolution
Investigating
February 13, 2024 at 8:12 PM
Investigating
February 13, 2024 at 8:12 PM
***TEST***
NCR Voyix Payments Gateway is currently investigating reports of administrators unable to access Configuration Manager. We will provide an update as soon as we have more information.